house rules, made simple
At shypilates, we aim to create a safe, supportive, and welcoming environment for all clients. These policies help us maintain a consistent and professional experience.
Class Etiquette
• Arrive at least 5–10 minutes before class to settle in and get ready.
• All classes start and finish as scheduled. To avoid disrupting the class, late entry may not be permitted more than 5 minutes after the scheduled start time.
• Wear comfortable movement-friendly attire and bring water if needed. Water is also available for purchase at the studio.
• Phones should be silenced and stored away during class.
• Please respect other clients, the instructor, and the studio environment.
Booking & Cancellations
• Please cancel at least 12 hours before your scheduled class to avoid forfeiting your class credit.
• Late cancellations (within 12 hours) will result in forfeiture of the class credit.
• No-shows, including failure to cancel, will result in forfeiture of the class credit and a $20.00 fee (plus applicable taxes and fees).
• Bookings can be made via our online booking platform.
• All clients must complete the studio waiver electronically before attending class or using any studio equipment.
Socks
• Grip socks are required for reformer Pilates classes for safety and hygiene.
• Socks are required for mat Pilates and barre classes for safety, and to help maintain a clean studio environment. Grip socks are recommended for barre classes.
Prefer a pair designed for Pilates? shypilates offers grip socks available for purchase in-studio.
Health & Safety
• Consult a healthcare professional before starting any exercise program if you have injuries, medical conditions, or concerns.
• Please inform your instructor of any limitations before class begins.
• Use equipment safely and as instructed.
Personal Belongings
• We are not responsible for any lost/stolen personal belongings.
Music & Class Environment
• Classes feature curated playlists that may include explicit lyrics.
• Our instructors may occasionally adjust pace, intensity, or exercises based on the group.
Studio Culture
• shypilates is a studio designed exclusively for women.
• Participants must be 12 years or older to attend mat Pilates classes, and 16 years or older to attend barre and reformer Pilates classes. Participants under 18 may attend only if a parent or guardian remains on the premises for the duration of the class. A parent or guardian must complete and sign a minor waiver prior to participation. Children may not remain in the studio to observe classes.