privacy policy
Effective Date: February 3, 2026
At shypilates, your privacy is important to us. This policy explains what information we collect, why we collect it, and how we use it when you visit our website or book classes.
Information We Collect
We may collect personal information when you interact with us, including:
Contact Info: name, email, phone number
Booking & Payment Info: class reservations, purchase history, billing details (processed securely via Arketa)
Website Data: basic technical info such as IP address or device type
How We Use Your Information
We use your information to:
• Process class bookings and payments
• Send updates, promotions, or newsletters you’ve signed up for
• Comply with legal obligations
Sharing Your Information
We do not sell your personal data. We may share information with trusted third parties:
• Arketa for booking, scheduling, and payments
• Email providers for communications you’ve opted into
Your Choices
You can:
• Unsubscribe from emails at any time
• Request access to, correction of, or deletion of your personal information
• Contact us with any questions at info@shypilates.com
Security
We use industry-standard measures to protect your information. While no system is completely secure, we take your privacy seriously.
Compliance with Canadian Privacy Laws
Shy Pilates Inc. operates in compliance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial privacy legislation such as Ontario’s Personal Health Information Protection Act (PHIPA). We collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances.
Consent
By using our services, you consent to this Privacy Policy and agree to its terms. Your continued use of shypilates’ services after we make any changes to this Privacy Policy constitutes your acknowledgment of those changes and your agreement to be bound by the updated policy.
Contact Us
If you have any questions regarding our Privacy Policy, please get in touch with us.
Email: info@shypilates.com
Mailing address: 629 Kingston Road, Pickering, ON, L1V 3N7